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Support

Please send us your details to contact you.

Your Name
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Forms
Direct debit form
Disconnection form
Relocation form
Suspention form

Some frequently asked questions

What is the procedure to get connected?
We will get you connected within 5 -7 working days once we receive your forms.

Does the equipment belong to me?
The equipment remains the property of Satview. Once you disconnect, we will be taking back the equipment.

When will I be charged ?
Initial payment- the installation amount and pro rata subscription will be charged once you get connected. Monthly subscription will be charged on the 5th of each month. If you get connected on the 10th for example, then we will charge you for subscription from the 10th to the 4th of the next month. Then on the 5th you will be charged for the month.

Is the subscription charged in advance?
Yes, we charge you the monthly subscription in advance for the month.

How can I make the payment?
You will have to provide your credit card/bank account details on the direct debit form for the monthly subscription and the initial amount.

What is the procedure to change my payment details?
Please fill in your new details on the Direct Debit Form and email the same to us.

Can you send me a monthly bill?
No. Unfortunately Satview functions on a Direct Debit system.

How is the picture and sound quality of the channels?
It is a digital transmission with crystal clear picture and sound quality.